Avaya IP Office
With Avaya IP Office, you will:
Communicate like never before. Respond immediately. Share information, anytime, anywhere, via any device. You’ll have the power of a unified communications system that connects everyone - your people, your customers, your partners. A system
that’s incredibly sophisticated, yet remarkably simple to use. Go ahead and grow -
IP Office is fully capable of handling up to 1,000 users in a single site or across multiple sites.
With Avaya, you have a complete, across-the-board solution that brings it all together. From telephony and video to mobility and call center applications, to networking, security, and ongoing services, Avaya IP Offi ce will help give your business a competitive edge. Let you do more, with less. Drive profitable growth, without driving up costs. Perform better now and in the future.
Features & Benefits
Enhanced desktop communications
Your company directory in the palm of your hand
Set up and manage conference calls from your smartphone
Map and track mobile workers
Take your phone extension with you
The end of growing pains. With IP Office, you’ve invested in a solution that cost-effectively grows with you. Keep your original investment and simply build on it—for capacity or new capabilities. From basic telephony and sophisticated video conferencing, to a wealth of mobility and call center applications. From 5 users to 1,000. From a single site to 32 networked
locations. Wherever you take your business, IP Office will go there with you.
Rich collaboration built in, built right. We’ve packed IP Office with an array of built-in features and capabilities to enhance the way you collaborate. Like two 64-party conference bridges that get people talking and can save on
service provider fees. There’s included call recording and automatic call distribution. Built-in video softphone and mobile and desktop video apps. SIP trunking that can lower monthly calling costs. Add available user solutions, video conferencing, mobility apps and call center reporting, and it’s clear IP Office takes collaboration to a more feature-rich place.
Plays well with others. IP Office seamlessly integrates with your existing applications such as Microsoft Outlook, Microsoft Lync, and Salesforce.com to make desktop communications more efficient. And there are hundreds of third-party Avaya-certified applications, too. Click to dial, check colleagues’ presence, sync with contacts and calendars within your favorite desktop app.
Just a few more ways IP Offi ce enables better faster, and smarter collaboration.
WHAT KIND OF USERS DO YOU HAVE?
The ultimate in communications accessibility for busy executives.
Desktop integration helps employees quickly convey critical information throughout your business.
For staff working out of the offi ce without a laptop.
Enable home and remote workers to be as accessible as employees in the office.
Manage calls via easy-to-use PC interface. One receptionist can handle multiple offices.
Customer Service Agent
Intelligent call routing helps agents deliver highly personalized service.
Customer Service Supervisor
Real-time call status and customizable reports help create efficient and productive call centers.